n bajee Privacy Policy
Your personal information is a trust held with us. This document fully explains how n bajee collects, stores, and protects your data.
Introduction and Scope
This privacy policy applies to the n bajee platform. When you use our website, create an account, or use any of our services, you agree to the terms of this policy. This policy is an integral part of our Terms and Conditions.
n bajee is committed to providing a safe online gaming and betting environment for users in Bangladesh. Proper management of your personal information is a core pillar of our service quality. The policies set out in this document are prepared in accordance with international data protection standards.
What Information We Collect
2.1 Registration and Account Information
When you create an account on n bajee, we collect the following information:
- Full name
- Mobile number
- Email address
- Date of birth (for age verification — to confirm 21+)
- Password (stored in encrypted form)
2.2 Financial and Transaction Information
During deposit and withdrawal processes, we handle your mobile banking information (such as bKash, Nagad, Rocket, or Upay account details). Full account numbers are not stored permanently on our servers — only the transaction reference and amount are recorded.
2.3 Usage and Technical Information
When you access our platform, certain technical information is collected automatically:
- IP address and device type
- Browser name and version
- Time of access and session duration
- Pages visited and click patterns (via cookies and log files)
- Device identifier information when accessed from an Android or iOS app
Purpose of Data Collection
n bajee uses your information only for the following purposes:
3.1 Service Delivery and Account Management
Keeping your account active, processing transactions, applying bonuses, and maintaining service quality. Your registration information is essential for managing all activities including login, deposit, and withdrawal.
3.2 Security and Fraud Prevention
We monitor your login activity to prevent unauthorised access, account hacking, or financial fraud. If any suspicious activity is detected, we will contact you.
3.3 Customer Support
Stored information is used to verify your identity with our 24/7 live chat and email support team, and to resolve your issues quickly.
3.4 Service Improvement and Personalisation
By analysing your preferences and usage patterns, we display relevant games, bonuses, and offers. This makes your experience more relevant to you.
3.5 Legal Compliance
Storing and disclosing certain information as required by applicable laws, regulatory directives, or court orders is part of our legal obligations.
Data Storage and Security Measures
n bajee uses industry-standard security technology to keep your information safe. All data transmitted to and from our servers is encrypted using SSL (Secure Sockets Layer) technology. Passwords and financial information are stored using hashing and encryption so they are never readable in plain form under any circumstances.
4.1 Retention Period
Information is retained for as long as your account is active and for as long as necessary to meet legal requirements thereafter. If you request account closure, we will delete your information after the applicable legal retention period.
4.2 Access Controls
Among our staff, only those who need access to specific information to carry out their defined responsibilities are granted it. All access is logged and reviewed regularly.
Sharing Information with Third Parties
n bajee never sells your personal information to third parties. However, certain information may be shared in the following limited circumstances:
- Payment processors: Information required to complete transactions via bKash, Nagad, Rocket, and Upay is shared, and is also governed by those payment services' own privacy policies.
- Technology service providers: Technical partners who assist in operating our platform are contractually bound to keep information confidential.
- Legal authorities: Information required to comply with valid instructions from courts or government authorities is provided.
- Fraud prevention agencies: Limited information may be shared with recognised agencies that help prevent financial fraud and money laundering.
In each of the above cases, only the minimum necessary information is shared, and only for the specific purpose.
Cookies and Tracking Technologies
The n bajee website uses cookies and similar technologies. Cookies are small text files stored in your browser that make your visit more convenient.
6.1 Cookies We Use
- Essential cookies: Required to maintain login sessions and carry out security verification.
- Functional cookies: Used to remember your preferred language, theme, and settings.
- Analytical cookies: Used to understand which parts of the platform are used most — data used for statistical purposes is not personally identifiable.
6.2 Cookie Controls
You can disable cookies from your browser settings. However, disabling essential cookies may limit some login and transaction features.
Your Rights
n bajee believes you should have full control over your own information. To that end, we provide you with the following rights:
7.1 Right to Access
You may request at any time to know what information we hold about you. Our support team is obliged to respond to your request.
7.2 Right to Correction
If your profile contains incorrect or outdated information, you may request a correction through account settings or live chat.
7.3 Right to Deletion
If you request account closure, information beyond what is required by legal obligations will be permanently deleted within a set period.
7.4 Right to Object to Processing
You have the option to object to marketing communications or certain specific uses of your data. Contact our support team and we will act according to your preference.
Protection of Minors
n bajee strictly does not allow anyone under the age of 21 to open an account or use the platform. Date of birth is verified at registration, and identity documents may be requested in suspicious cases. If a minor creates an account by mistake, their information is permanently deleted.
Responsible gaming is a core value of our platform. If you or someone you know shows signs of problematic gaming, follow the guidance on our Responsible Gaming page.
International Data Transfers
Some of n bajee's technology infrastructure may operate on servers located outside Bangladesh. In such cases, data transfers are always carried out under encryption and contractual safeguards that maintain the standards described in this policy.
All parties receiving personal information are contractually obligated to uphold standards of confidentiality and protection equivalent to ours.
Policy Changes and Updates
n bajee reserves the right to update this privacy policy as needed. For significant changes, we will send a notification to your registered email or mobile number and publish it on the platform's notice board.
Continued use of the platform after a policy change will be taken to mean that you have accepted the updated policy. We therefore recommend reviewing this page from time to time.
If you have any questions about this policy, you will find answers to many common questions in our FAQ section, or you can contact the support team directly.
Contact
For any questions, complaints, or information requests related to this privacy policy, please contact us:
- Email: [email protected]
- Live Chat: 24 hours a day, 7 days a week — in both Bengali and English
We typically respond to your request within business days. For urgent matters, live chat is the fastest option.