For Ages 21 and Above

n bajee's commitment to responsible gaming

Gaming should be a form of entertainment — not a source of stress or problems. n bajee believes that ensuring a safe environment is equally our responsibility.

Self-Exclusion Tool
24/7 Support
21+ Verification

The 21+ age requirement is strictly enforced. You must be at least 21 years old to open an account and play betting or casino games at n bajee. No account is kept active without age verification.

When does gaming become a problem?

Most people use betting or online casino games purely for entertainment — much like watching a film or enjoying a cricket match. But sometimes a habit can get out of control. This is not a sign of weakness; it is a health issue — and with the right support, it can be addressed.

n bajee always aims to operate transparently. Our Terms and Conditions clearly state what activities are permitted and what we expect in terms of responsible behaviour. We recommend reading these terms carefully before playing.

Participating in online gaming and betting is a personal decision. However, when making that decision, certain things are important to keep in mind — setting a budget, sticking to time limits, and not chasing losses. Our FAQ section has detailed answers to common questions about responsible gaming.

There is no guarantee of winning in any game. Slots, live casino, or sports betting — outcomes are uncertain in all of them. Only wager money that, if lost, will have no impact on your daily life.

Tools to keep yourself protected

At n bajee, you have several features available to manage your own account.

Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once this limit is reached, the account will automatically stop accepting deposits.

Session Time Limit

Decide in advance how many hours you will play in one sitting. When the set time is up, the session will end and a break prompt will appear.

Temporary Break

Pause your account for a set period (such as 24 hours, 7 days, or 30 days). During this time, no bets or deposits will be accepted.

Self-Exclusion

Activate permanent self-exclusion for a long-term break. While active, access to the account and placing bets will be completely blocked.

Activity History

View your full history of deposits, withdrawals, and bets. Understanding your spending patterns makes it easier to make decisions.

Contact the Support Team

Contact us anytime via live chat or email, 24 hours a day. We respond in both Bengali and English.

Self-Exclusion Request

Fill out the form below or contact the support team directly via live chat.

Self-Exclusion Form

Submit your details — our team will process the request within 24 hours.

After submitting the request, our team will send a confirmation to your email. For urgent matters, contact us directly via live chat.

Recognising the warning signs

If any of the following behaviours are noticed in yourself or someone close to you, it is time to seek support.

  • Feeling a repeated urge to bet in order to recover lost money.
  • Being unable to stop even after spending beyond your budget.
  • Hiding your gambling from family or people close to you, or lying about it.
  • Taking loans or dipping into savings to cover gambling expenses.
  • Spending time gambling at the expense of work, studies, or family responsibilities.
  • Feeling restless, irritable, or low when not gambling.
  • Feeling that gambling is affecting your sleep, eating, or daily routine.

Where to find support

Seeking help in the right place, rather than carrying the problem alone, is the courageous thing to do.

n bajee Live Chat and Email

Our Bengali-speaking support team is available on live chat at any time of day or night. You can also write to us by email — responses are prompt. Let us know about account limits, self-exclusion, or any concern you have.

Family and Trusted People

Talk openly with a close family member or friend. Having someone you trust by your side can often reduce the scale of the problem considerably. Do not feel alone.

Professional Counselling Services

Consult a mental health professional or behavioural therapist. In Bangladesh, government hospitals and some non-government organisations provide this service free of charge or at low cost.

n bajee's commitment

We believe the responsibility for creating a healthy gaming environment does not rest with the player alone — the platform shares it equally. So n bajee does not just offer entertainment; it also provides tools for control.

For more information about us and to understand how n bajee works, detailed information is available on our About Us page. Transparency is one of our core principles.

We follow strict policies when it comes to protecting players' personal data and privacy. Read our Privacy Policy to learn how your data is used.

What we ensure

  • Those under 21 cannot open an account — age verification is mandatory.
  • Our team proactively reaches out in cases of suspicious behaviour.
  • Self-exclusion requests are processed with the highest priority.
  • Clear risk information is displayed on game and betting pages.
  • Deposit and session limit requests take effect immediately.
  • 24/7 live chat and email support is available in Bengali and English.

Common questions about responsible gaming

For a temporary break, the account can be reactivated once the set period ends. For permanent self-exclusion, reopening the account is a lengthy process that must be done through the support team — this is intentionally made difficult to prevent impulsive decisions.

Yes. A deposit limit takes effect as soon as it is set. However, a request to increase the limit may take up to 24 hours to apply — this delay is intentional, to prevent depositing more money on impulse.

No. Age is verified when creating an account at n bajee, and no account belonging to anyone under 21 is kept active. Any attempt to open an account with false information will result in the account being cancelled, and all deposited funds will be non-refundable.

Family members cannot directly control an account, as privacy must be protected. However, if a player or their family contacts us via live chat or email with a concern, our team will review the situation and take the necessary steps.

Ask yourself a few simple questions: Am I spending beyond my budget? Am I placing more bets out of anger or frustration after a loss? Am I giving gambling more importance than family or work? If the answer to any of these is yes, take a temporary break and speak with the support team.

Yes, withdrawable funds in your account can still be withdrawn via bKash, Nagad, Rocket, or Upay during self-exclusion. If you have trouble withdrawing, contact our support team.